Incredibly Frustrated!!!!!!! Kind of Long..
I am so aggravated! Just got to get this stuff off my chest..
Things have been very stressful lately at our home, and since we are newlyweds, I suppose I hoped this time in our lives and relationship would have been a little more relaxed. A little more about US.
Instead, DH has been out of work for 2 months, going on 3. They put him on FMLA (Family Medical Leave) because of issues he has been having from a brain injury he received in a car wreck about 2 years ago. DR's office was supposed to send in paperwork describing his condition and then insurance would have him on paid leave for 12 weeks while his condition was supposed to be evaluated.
He left work the first week of August. We called twice a week to see if the DR had received the forms from the Insurance people but kept getting a big fat 'NO' until I finally got a voicemail from the DR, saying they have finished filling out the papers, and telling me to come pick up the paperwork on Monday, September 9th. Come in to pick it up and get a hugely snooty admin lady telling me she has no idea what paperwork I was requesting but that their office hadn't received anything for my husband. I eventually had to play the VM back for her to listen to so she would even go look for it.
LO AND BEHOLD, they DID have the paperwork. Too bad it was completely blank, still needing to be filled out. OMG!!! I had to leave work to pick the damn paper up and they didn't even have it done yet???? SO - snooty admin informs me that I need to come back before 5pm to pick up the paper. NOPE, don't think so lady.
So I showed my ass all over that DRs office, stating that I wasn't leaving until the admin gets it done and puts it in my hand. AMAZINGLY ENOUGH, after about 10 minutes of my bitching the paperwork was done. Funny how that happens.. Also noticed that the paperwork they gave me had the date it was faxed to the Drs office on it: August 26th. They held onto it for nearly 2 weeks before bothering to deal with it.
So I immediately drive to my husbands place of work and give the correct paperwork to the HR ladies and consider it a job well done. WRONG.
Fast forward to this past week, we have been waiting for the mail to come with insurance information about the FMLA and wondering why on earth it was taking so long so my DH calls the company and they are shocked, haven't received any paperwork on him whatsoever. UUUGGGGHHH. We immediately drive to his work place to see what the hell is going on, and they are just as confused as we are. They showed us where they had faxed in the forms on the day I turned them in... So we re-fax it of course, just to be sure.
Try multiple times this past week to get a hold of somebody, ANYBODY at the Insurance claims place and keep getting put on hold (over 30 minutes) and getting hung up on..
I am so stressed, we have been living off of my pay alone and with Car payments, Insurance, Bills, Loan payment, Groceries, not to mention Child Support.
(If you are going to spam me for paying my DH's CS, just go jump off a cliff and don't comment. I get along with both BMs very well and am not willing to let him go into arrears or whatever for getting behind because we are getting the run around from the Insurance and DR people. Plus, I love my skids. I don't want them to go without at our house or BMs house)
But I did tell my husband, we just can't continue like this. I told him that I couldn't support our household for another 2 months and that I thought he should think about getting another job, something that wouldn't affect his condition. He agreed with everything I said, and he even told me that even if he took something with a pay cut, he would take anything offered to him at this point because his company is part of this problem, giving us the run-around. Plus, he broke down, telling me how terrible he has been feeling with me supporting us when he feels its his duty as my husband to support us and our family. I love him very much, he is a wonderful man, husband, and father. I hate seeing him go through this.
It's really quite sad and depressing. We are trying our hardest to get his medical issues sorted out, and these people are just playing with us. Like we are nothing, like our lives don't matter. If it was THEIR paychecks being ripped away, if it was THEIR lives being upset and messed up, it would be different.
I don't know what to do.
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Comments
Bureaucratic red tape. Very
Bureaucratic red tape.
Very frustrating. We recently cashed out a fund for a specific purpose. Yeah, the month it would take to fully process took about three. SO annoying, and they could have cared less.
Now, I have a question about something...you stated you want your DH to get another job while waiting for the FMLA to come through. Ummmm, isn't the argument he's using that he can't work as a result of a disability? Could working at yet another job jeopardize his claim? I think it might, and I would certainly look into that before he goes and finds another job.
At this point, the claim only
At this point, the claim only is only for 12 weeks. It's not for permanent disability. They put him on leave because he had a job driving every day and driving is what makes his condition flair up. He tried to just switch to a non-driving position in the factory but the company decided to put him on the FMLA and he agreed because he didn't want them to just out and out fire him for being unable to perform his duties.
He can do manual labor, no problem. Moving things, picking them up, etc etc. It's the driving that's the issue and we were supposed to be trying to get a more concrete grasp on what the issue is that makes driving cause him so many issues (nausea, migraines, dizziness, vertigo, confusion, and more along those lines) while he was on leave but we haven't been able to because of dealing with the red tape.
We have been talking about him just quitting at the current company because of all these issues, and starting new at a job that does not make his problems flair up, while we continue to see doctors and try to fix it as much as a brain injury can be fixed..
If he quits at the company,
If he quits at the company, we would be stopping the FMLA of course, which by the way we have been going, would leave us exactly where we are now, so why not. KWIM?
Sounds to me like it may be
Sounds to me like it may be time to involve a lawyer. I almost lost my job at one point because of run around crap after an injury, I stopped the threat of job loss with the word lawyer. You may also want him to look into cs modification since he has a loss of income that will take time to get done but will take some financial burden off of you guys hopefully. Go through the courts. Keep hounding people. I make sure whoever I'm faxing is on the phone watching the fax I've been told it went through only to find out, it didn't or was lost or the right person didn't get the fax. Hopefully it gets better soon I know insurance companies can be such PITA
I agree. Lalena - I think a
I agree.
Lalena - I think a lawyer at this point would be more trouble than its worth.. It's only 12 weeks, for something he didn't want in the first place. He wasn't injured at work but they kind of boxed him into taking leave. I do agree that we need to get a modification. Not sure how to go about starting that, plus I'm not entirely sure about the laws in our state (SC).. Since we are married, could they go after my pay instead? I have seen some on here where when the husband couldn't pay, the courts considered the wife (stepmothers) income as part of Husbands income.. and I am worried we would end up worse than we are now.
Do you have a copy of the
Do you have a copy of the paperwork you mention? Can you email/post (use recorded delivery) a copy of the paperwork that your DH's company has, directly to the insurance company, and inform them that they should be receiving the originals from your DH's workplace? I would also copy your DH's company HR in if you can email, it may help light the fire under their lazy *sses...